Shipping and Return Policy
Shipping: We offer free domestic and international shipping on all rug orders. For furniture, please inquire within for best shipping quotes as we work with a fantastic shipper for furniture items.
Returns on Rug Orders: We offer returns! If you purchase a rug and it doesn't work out, please just sent it back to us in the condition you received it, within 3 days of getting it. We will offer you a full refund minus our shipping cost, but we kindly ask that you pay for the shipping back to us.
Returns on Rug Orders that are on Sale: For all items that are On Sale and/or prices that have been negotiated/lowered before the purchase, we offer returns for in-store credit only. We will apply your purchase towards other goods from The Loom House. We kindly as that you pay for the shipping back to us.